Frequently Asked Questions
You need to have served in the ARA for a continuous period of 12 months.
This can depend on the tempo of Units and thus how quickly the on-line application flows through the Chain of Command. Additionally, the numbers of applications at the Secretariat may impact processing timeframes. Notwithstanding, genuine Relief applications will always take priority and be paid as soon as possible. The performance indicator for other applications is that members wait no longer than three pays after the application has flowed through the Chain of Command and is received by the Secretariat.
Between $300 and $5,000.
No – Trustees reserve the right to decline any application.
The Secretariat will make arrangements with either the RAAF or Navy Trust Fund staff to commence deductions from your salary once you have transferred and your pay has ‘settled’. You need to advise the Secretariat that you are transferring.
Only in exceptional circumstances and with prior approval of the Secretary of the Fund.
A Relief Loan is payable when an unexpected circumstance arrives, the impact of which means that a member does not have sufficient personal financial resources to be able to provide the basic living requirements, including such items as accommodation, food, clothing and, in certain circumstances, transport and medical expenses.
The balance of your loan will be displayed on your latest payslip.