The Australian Army

Frequently Asked Questions

You need to have served in the ARA for a continuous period of 12 months.

This can depend on the tempo of Units and thus how quickly the on-line application flows through the Chain of Command.  Additionally, the numbers of applications at the Secretariat may impact processing timeframes.  Notwithstanding, genuine Relief applications will always take priority and be paid as soon as possible.  The performance indicator for other applications is that members wait no longer than three pays after the application has flowed through the Chain of Command and is received by the Secretariat.

Either checking with the Chain of Command or contacting the Secretariat.

Between $300 and $5,000.

No – Trustees reserve the right to decline any application.

Any worthwhile purpose.  The categories of assistance to which the Trust reports can be seen in the annual report.

As part of the process, if you have not already done so, APCD’s will require you to contact the Fund Secretariat to discuss your loan.  Alternatively, contact the Secretariat.

The Secretariat will make arrangements with either the RAAF or Navy Trust Fund staff to commence deductions from your salary once you have transferred and your pay has ‘settled’.  You need to advise the Secretariat that you are transferring.

Yes, you will need to advise the Secretariat by e-mail the new amount you wish to repay.

Yes, you will need to make arrangements with the Secretariat.

Contact the Secretariat to discuss options well before commencing.

Only in exceptional circumstances and with prior approval of the Secretary of the Fund.

A Relief Loan is payable when an unexpected circumstance arrives, the impact of which means that a member does not have sufficient personal financial resources to be able to provide the basic living requirements, including such items as accommodation, food, clothing and, in certain circumstances, transport and medical expenses.

A General Loan is available for worthwhile purposes and includes debt consolidation.

The balance of your loan will be displayed on your latest payslip.

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